Terms of service

Effective Date: 6/9/25

Welcome to Em'Lee Designs! Please read the following Terms of Service carefully before using our website or making a purchase. By accessing our site or placing an order, you agree to be bound by these terms.

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1. General Information

Em'Lee Designs (“we,” “us,” or “our”) provides wigs and related products through our website, emleedesigns.com (“Site”). These Terms apply to all users, customers, and visitors.

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2. Product Information

We strive to accurately display and describe our products. However, colors, textures, and appearances may vary due to screen differences or individual preferences.

All products are sold as-is, and all sales are final. Due to the personal nature of wigs, we do not accept returns or exchanges. Please review our Return Policy for more details.

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3. Pre-Orders

Pre-orders are accepted for select items and may take 8 weeks or more to ship. By placing a pre-order, you understand that delivery timelines are estimates and may vary.

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4. Shipping

Standard orders typically ship within 7–10 business days. We are a growing company and appreciate your patience as we refine our shipping schedule. See our Shipping Policy for complete information.

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5. Pricing & Payments

All prices are listed in [USD/your currency] and are subject to change at any time. We accept major credit cards and secure payment methods through our checkout platform.

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6. Intellectual Property

All content on our Site—including images, logos, product descriptions, and designs—is the property of Em'Lee Designs and protected by copyright and trademark laws. Unauthorized use is prohibited.

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7. User Conduct

You agree not to use our Site for any unlawful, harmful, or abusive purposes. We reserve the right to deny service or cancel orders if we suspect a violation of these Terms.

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8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Your use of our products is at your own risk.

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9. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our Site after changes constitutes acceptance of the new terms.

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10. Contact Us

If you have any questions or concerns, please contact us at CustomerService@emleedesigns.com

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By using our site or making a purchase, you agree to these Terms of Service.